Our brand new mower stinks!!!

To mow this one strip of grass and leaves, the end result was Utah and Tod towing (by hand) the mower UP the hill and driveway and repairing it. This mower is less than one year old and has been nothing but a constant pain in the tush! Something is wrong with the starter..... we bought the warranty, thank goodness. Tod has it running again now... but only time will tell....